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Reauthorizing Your OwnerRez Integration

Written by Ash Armstrong

Overview

If your OwnerRez integration stops syncing because of an authorization issue, you’ll need to reauthorize the connection. This usually happens when Breezeway’s access has been revoked in OwnerRez, or when the connection between OwnerRez and Breezeway has been disconnected. Common signs include properties or reservations no longer updating in Breezeway.

OwnerRez connects by signing in, so there are no keys or tokens to copy. To reauthorize, you’ll sign back in to OwnerRez from Breezeway and approve the connection.

Before You Begin

To complete these steps, make sure:

  • You have access to your existing Breezeway account.

  • You have your OwnerRez login credentials.

Step 1: Reconnect OwnerRez in Breezeway

  1. In Breezeway, go to Settings → Integrations.

  2. Find OwnerRez and click Add.

Step 2: Sign Back In to OwnerRez

  1. You’ll be taken to the OwnerRez login page.

  2. Enter your OwnerRez login information and submit.

  3. When OwnerRez asks whether it’s okay to connect the two apps, approve the connection.

  4. You’ll be returned to the Breezeway Integrations page, where OwnerRez will show as toggled on.

Step 3: Confirm Your Data Is Syncing

  • Your properties will begin updating in Breezeway right after the connection is restored.

  • Reservations will begin updating at the next hourly sync, so allow up to an hour for them to appear.

  • Spot-check a few properties and upcoming reservations against OwnerRez to confirm they match.

If your properties or reservations still aren’t syncing after an hour, contact us at support@breezeway.io and we’ll take a closer look.

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