Breezeway understands that your teams need flexibility to organize work beyond Cleaning, Inspections and Maintenance departments, and we've introduced 14 additional departments to accomplish that.
Adding a New Department
Navigate to your initials/avatar in the bottom left corner and select Settings.
Navigate to Tasks -> Departments.
Select Add department.
After selecting Add department, you will be able to choose up to 14 additional departments to add to your account. Supported departments are:
Accounting
Cleaning
Concierge
Experiences
Finance
Guest Services
Inspections
Linens
Lost and Found
Maintenance
Management
Office
Owner Services
Property Services
Reservations
Safety
Vendors
Once you add a new department, it will appear alongside your existing departments throughout the platform.
You are also able to add a subdepartment by clicking the +Create new button.
Important Notes:
Any Administrator in your company can add a new department
Departments cannot be deleted directly from your account. Deleting a department can have significant operational impacts, so if you need to remove a department from your account, please contact our Support team at support@breezeway.io.
Utilizing Additional Departments Across Breezeway
Below we've outlined the desktop functionality of Additional Departments, for Administrators and Supervisors.
Dashboard
View and filter by different departments on the Dashboard. Any additional departments will be displayed vertically.
Task Management
Select any additional department when creating new tasks on the desktop or mobile app.
Access a specific department view in your task list to find all related work. This can be accessed from the Tasks page.
A supervisor will only see the Tasks lists for the departments where they have been given access.
Report an issues from your My Tasks lists on the desktop and mobile app.
Create reusable department task templates to streamline recurring workflows. This can be done by either:
Navigating to Tasks -> (Department) -> Templates -OR-
Navigating to your initials/avatar in the bottom left, then Settings -> Tasks -> Templates.
Property Schedule
View the department logos at a glance on your property schedule. Filter your schedule by a specific department.
Individual Properties
Filter by Department on the Activity tab.
View different tasks on the Property Calendar.
Manage default assignees for all added departments or per task templates via Template Modifiers -> People.
Select a department tasks to assign a time and rate.
Create property specific requirements for all tasks within department.
Override cost and supplies within all tasks within a department for a property, or specific task template.
Include departments and tasks templates in Owner reports.
Insights
Track department performance via Insights, with dedicated analytics to assess how your team is performing.
Settings & Permissions
Control team access to department features. All permissions will now have any departments that have been enabled as a option to turn on.
Automated workflows have the ability to include any department templates.
Configure department-specific notifications for your user.
Filter by notifications in the Notifications center.
Note: If a user is part of multiple companies, notifications settings and filters will show all departments a user has access to across all of those companies.
Bulk add or remove department access to multiple users at once or individually add departments for users.
Mobile App
Additional Departments will only apply to mobile versions that have been updated to version 2.7.57. Users can accept and complete tasks for additional departments, but other functionality for Administrators and Supervisors will not be available until the mobile app is updated.
On the Dashboard, tasks from departments will be visible within the property list when those tasks exist.
On the Dashboard, all added departments will be available for a filtered view.
Tasks can be filtered by department from All Tasks. Tasks for new departments are also visible in My Tasks.
Change the department on a new task, by selecting the down arrow.
Configure specific notification preferences for each department, by navigating to Profile -> Notifications.
Filter notifications by department in the Notifications center.
Select the new department when reporting an issue.
