Reservation Add-ons in Breezeway are pulled from the booking extras configured on SuperControl properties, such as cots, dogs, breakfast, and cleaning charges.
Booking extras can be used for the same things you ask Breezeway to schedule work for: pet stays, cot or high chair setups, linen packs, and extra cleans. Until now, none of this reached Breezeway, so the tasks these extras should trigger had to be scheduled by hand.
How It Works
Add-ons are matched to reservations by exact name. When a reservation includes a selected extra, it comes into Breezeway tagged with that add-on, and scheduling rules built on it create the right work automatically.
Tags update when the reservation syncs from SuperControl (see Sync schedule below). SuperControl doesn't send webhooks, so tags are not real-time.
When a client saves their add-on selection, upcoming reservations within their scheduling window are refreshed right away, so tags appear on existing bookings without waiting for the next sync.
Sync Schedule
Hourly update
Runs at 10 minutes past the hour, every hour except 4am and 5am.
Asks SuperControl for bookings changed since the date of our last successful sync.
Daily full sync
Runs once a day at 4:10am.
Pulls every booking arriving in the next 90 days and updates any that have changed.
If an extra is added to or removed from a booking, the add-on tag will update on the next hourly run.
Requirements
The extra must be configured on at least one property connected to Breezeway.
New extras appear in the Breezeway picker after the next property sync. If you just created an extra in SuperControl and don't see it yet, that's expected.
Extras removed from all properties in SuperControl drop out of the picker after the next full sync.
Because matching is by exact name, the extra's name in SuperControl should stay consistent. Renaming an extra will make it appear as a new add-on.
Names are shown exactly as SuperControl sends them, including anything in brackets. Extras like Visitor Levy (1-5) and Visitor Levy (9) are separate add-ons.
Steps to Enable
Go to Settings → Integrations and find SuperControl under the Active tab. Click the ⚙️ settings icon next to the SuperControl integration.
Open the Add-ons tab. Clients will see the empty state. Click Select add-ons.
Select and Sync Add-ons
The modal shows all booking extras pulled from your SuperControl properties. Use the search bar to find specific extras, check the ones to use in Breezeway, and click Sync.
Synced add-ons are listed on the Add-ons tab and can now be used as conditions in automated workflows. Click + Sync more at any time to add more.