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Insights: Guide
Julie Lanio avatar
Written by Julie Lanio
Updated over a week ago

Guide Insights allows you to see Guide engagements, conversion rates, and provides additional detail into guest reported issues.

Get an overview of Insights Reporting HERE!

This report is accessible for Administrators and Supervisors in your account.

  • The Date Range filter defaults to the last 30 days.

  • The report includes a number of statistics about Guide, including Average Engagements per Reservation, Average Hours Between Sent and Accessed, Conversion Rates, and Top Clicked Sections.

  • You can hover over a metric to see more information and a definition of the metric.

  • Clicking the arrows will expand the metric and clicking the 3 dots will give you the option to sort, export and refresh the data.

    Check out our additional Insights Reporting

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