Insights: Messaging
Julie Lanio avatar
Written by Julie Lanio
Updated over a week ago

Messaging Insights provides statistics and reporting to help understand performance and trends in your Messaging account. You have access to Insights from your main Breezeway page.

Get an overview of Insights Reporting HERE!

This report is accessible for Administrators and Supervisors in your account and provides a snapshot of Messaging performance.

  • The Date Range filter defaults to the last 30 days.

  • The report includes a number of statistics about Messaging, including Messages Received and Sent, Average Response Time, as well as charts that detail metrics such as Homes with the Most Messages and Auto-Messages by Type.

  • You can hover over a metric to see more information and a definition of the metric.

  • Clicking the arrows will expand the metric and clicking the 3 dots will give you the option to sort, export and refresh the data.

Check out our additional Insights Reporting!

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