WhatsApp + SMS Messaging
Available: August 18th
Reaching guests around the world just got easier. Breezeway Messaging now supports WhatsApp as an additional channel for all existing SMS messaging clients. For the first time in Breezeway, you can switch communication channels within the same conversation. This enhancement makes it easier to deliver important stay details on one of the world’s most widely used messaging apps, ensuring guests never miss critical information. Learn how to set up WhatsApp in your account.
New Notification Features
Available: August 18th
Staying on top of what matters most in Breezeway just got easier. We’ve rolled out three new updates to notifications:
Notification Settings Improvements – A more intuitive settings page now groups notifications by platform area, making it easier to scan, select, and customize alerts.
Watch Tasks – Follow only the tasks you care about without needing to be assigned or receive every update.
Notification Inbox Filtering – New filters in the in-app notification center let you sort by mentions, comments, watch tasks, or department to quickly find what’s important.
Bulk Add Task Tag Options
Available: August 14th
Managing task tags in bulk just got more flexible. When adding tags to multiple tasks, you’ll now see two options:
Replace – remove existing tags and apply your new selection (works as before).
Add – keep existing tags and simply add your new tag(s) to the selected tasks.
Rename Integrations
Available: August 1st
Keeping integrations organized is now simpler. Clients can rename integrations directly in Breezeway, making it easy to distinguish between multiple connections. Renamed integrations are visible in the application and can be updated anytime to match your workflows.