New: Team and Owner Messaging
Available: December 8th*
We’ve updated Breezeway Messaging to make it easier for property managers to keep conversations with owners, staff, and vendors organized in one place. These improvements help teams cut down on scattered texting, stay aligned, and track work more efficiently.
Key benefits:
Centralize operational communication in one view
Keep owner conversations separate from guest threads
Reduce switching between apps and phone numbers
Track staff work and assigned tasks with less friction
What’s included
Owners section for SMS and WhatsApp conversations with owners, including visibility into known owner bookings
Staff section that automatically organizes staff SMS and WhatsApp threads using matched phone numbers
Assigned tasks visible in the side panel of staff conversations
Vendors section that groups messages tied to Service Provider company numbers
Flexible contact organization so you can move conversations between Owners, Staff, Vendors, and Guests as needed
*Available for all current messaging clients. Don't have messaging? See it in action here.